Equipment Technician Job- Field Service

Job Category: Field Service/Equipment Maintenance
Job Position: Equipment Technician – Field Service
Employer: DC Equipment
Location: Napier, Hawke’s Bay (North Island-based candidates considered, Central-Eastern region preferred)
Wage: Not specified
Job Type: Permanent, Full-time
Visa Sponsorship: Not specified

DC Equipment is a global leader on a mission to revolutionize steep slope industries worldwide by creating safer and more productive work environments. They design and manufacture cutting-edge mechanized equipment that dramatically reduces workplace health and safety risks while enhancing efficiency and productivity. With headquarters in Brightwater, New Zealand, manufacturing operations in Chile, and distributors across North America, South America, and Australasia, DC Equipment is an international industry pioneer. In 2023, they acquired Madill, a legendary forestry equipment brand renowned for exceptional reliability. Together with their Falcon Forestry Equipment (FFE) brand, they represent a commitment to excellence and long-term value. The company operates on core values: Zero Harm, Innovation, Teamwork, Excellence, Accountability, and Passion.

Requirements

• Trade qualification or hands-on experience in auto electrical, mechanical, hydraulic, automotive, or engineering disciplines
• Strong diagnostic and troubleshooting abilities with confidence working on large-scale machinery or industrial systems in field environments
• Capability to work independently, manage personal workload, and communicate effectively with customers and team members
• Excellent organizational abilities including travel planning, parts coordination, and time management
• Full New Zealand driver’s license
• Willingness to travel extensively throughout the North Island with occasional overnight stays
• Dedication to safety standards, quality workmanship, and exceptional customer service delivery
• Self-motivated with ability to operate remotely without direct local supervision

Responsibilities

• Operate from a fully equipped company vehicle to support, maintain, and service FFE and Madill machinery across the North Island
• Perform scheduled maintenance, field repairs, diagnostics, fault identification, and component replacements
• Work with diverse systems including hydraulics, electrical circuits, PLC controls, sensors, wiring, engines, and large mechanical assemblies
• Tune machine hydraulics using PLC controllers
• Conduct regular health inspections on FFE equipment
• Independently manage daily schedules, coordinate parts and logistics, and maintain clear communication with customers and DC headquarters
• Work autonomously without local branch supervision, effectively planning time and travel routes
• Maintain precise job records, service reports, and documentation while ensuring full compliance with health and safety regulations
• Serve as the professional face of the company and primary point of contact for field customers

Benefits

• Fully equipped company vehicle (Ute) provided
• Opportunity to work independently with trusted autonomy
• Professional development working with industry-leading equipment brands (FFE and Madill)
• Be part of a company with strong core values and global presence
• Represent a market leader in steep slope solutions
• Work with innovative, cutting-edge machinery and technology

Why This Position Stands Out

• Autonomy and Independence: Manage your own schedule and operations without micromanagement
• Industry Leader: Work for a globally recognized company revolutionizing steep slope safety
• Diverse Technical Experience: Gain expertise across multiple complex systems and equipment types
• Customer Impact: Be the trusted expert and key representative for customers across the region
• Professional Growth: Develop skills with legendary brands like Madill and innovative FFE equipment
• Values-Driven Culture: Join a company committed to Zero Harm, Innovation, and Excellence
• Remote Flexibility: Work independently while being supported by headquarters

Who Can Apply

• New Zealand citizens and residents
• Trade-qualified technicians or those with equivalent practical experience
• Candidates based anywhere in the North Island (Central-Eastern region/Napier area preferred)
• International candidates (visa sponsorship not mentioned—inquire directly)

How to Apply

Apply Online: Submit your application through the job posting
Contact Directly:
Hamish Fryer (Aftersales Manager): 027 305 7771
Annalise Paynter (HR Business Partner): 027 228 0168

If you’re ready to make a real impact as a trusted field expert, apply now!